Privacy Policy
Last Updated October 28, 2026
Last Updated: October 28, 2026
Above The Pack Athletics respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how we collect, use, share, and protect information when you visit our website, purchase our products, or interact with our services.
1. Information We Collect
Depending on how you interact with our website, we may collect:
Your name, email address, phone number, and shipping or billing address.
Order details, purchase history, and customer service communications.
Payment transaction information processed through our payment service providers.
Device information, browser type, IP address, and website activity through applicable technologies.
Information voluntarily submitted through newsletters, promotions, or community programs.
2. How We Use Your Information
We use personal information to:
Process, fulfill, and ship orders.
Communicate order confirmations, tracking details, and service updates.
Respond to customer questions and requests.
Administer promotions, rewards, and community programs.
Send marketing communications where permitted or where you have provided the required consent.
Improve website functionality, customer experience, and security.
Meet applicable legal and tax obligations.
3. Payment Processing
Payments are handled through third-party payment processing services.
We do not intentionally collect or store complete payment card numbers on our own systems. Payment providers process payment information according to their applicable privacy and security practices.
4. Sharing Your Information
We may share information with trusted service providers when necessary to operate our business, including:
E-commerce platform providers.
Payment processors.
Shipping and fulfillment providers.
Email and customer communication services.
Website hosting, analytics, and security providers.
Government authorities when legally required.
We do not sell customer mailing lists to third-party advertisers.
This statement does not necessarily address all legally defined forms of data “sale” or “sharing,” including certain advertising technologies. Applicable disclosures and opt-out rights will be provided where required.
5. Cookies and Website Analytics
Our website may use cookies and similar technologies to support shopping cart functionality, remember preferences, maintain security, and understand website usage.
Some technologies may be operated by third-party providers.
Where required by applicable law, we will provide appropriate notices, choices, and consent mechanisms.
6. Marketing Communications
Customers may choose to receive promotional emails, product announcements, and information about Above The Pack Athletics programs.
You may unsubscribe from promotional emails using the unsubscribe instructions provided in those messages or by contacting us directly.
Transactional communications relating to purchases or customer service may still be sent when necessary.
7. Data Security and Retention
We use reasonable administrative and technical measures appropriate to our operations to help protect personal information.
No internet-based system can guarantee absolute security.
We retain information for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal obligations, resolve disputes, and maintain appropriate business records.
8. Your Privacy Rights
Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to opt out of certain data processing activities.
To submit a privacy request, contact us using the information below. We will review and respond to requests as required by applicable law.
9. Children’s Privacy
Our website is not directed toward children under the age of 13, and we do not knowingly collect personal information directly from children under 13.
If you believe a child has provided personal information to us, please contact us.
10. Changes to This Policy
We may update this Privacy Policy as our business practices, services, or legal obligations change.
Updates will be posted on this page with a revised effective date.
Terms And Conditions
Last Updated October 28, 2026
Welcome to Above The Pack Athletics.
This website is operated by Big Dog Athletic Apparel LLC, doing business as Above The Pack Athletics (“ATP,” “we,” “us,” or “our”).
By accessing or using our website, you agree to these Terms & Conditions, subject to applicable law.
1. Website Use
Our website is intended for lawful personal shopping and informational purposes.
Users agree not to misuse the website, attempt unauthorized access, interfere with its functionality, or engage in fraudulent activity.
2. Products and Availability
We strive to accurately represent our products, including colors, sizing, materials, and descriptions.
However, minor differences may occur due to screen settings, manufacturing variations, or other factors.
All products are subject to availability.
We reserve the right to discontinue products or adjust product offerings without prior notice.
3. Pricing and Payments
All prices are displayed in U.S. dollars unless otherwise stated.
Applicable taxes and shipping charges are calculated during checkout.
We reserve the right to correct pricing or product listing errors. If an error affects an order already placed, we will contact the customer regarding available options, including cancellation and refund where appropriate.
4. Orders
Submitting an order does not guarantee acceptance.
We may decline or cancel orders for legitimate reasons, including suspected fraud, product unavailability, or material pricing errors.
If payment has already been collected for a canceled order, an appropriate refund will be issued.
5. Shipping and Delivery
We work to process and ship orders in a timely manner.
Delivery estimates are not guarantees, and shipping times may vary due to carrier operations, weather, or other circumstances.
If we cannot ship within the promised timeframe, we will provide applicable notices and options consistent with consumer protection requirements.
Customers are responsible for providing accurate shipping information.
6. Returns and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy, subject to applicable consumer protection laws.
Limited-edition apparel and items clearly marked as final sale are not eligible for discretionary returns or exchanges, except where required by law.
Please review our Return & Refund Policy before purchasing.
7. Intellectual Property
The Above The Pack Athletics name, original logos, apparel designs, product photography, written content, and other original creative materials are owned by or licensed to Big Dog Athletic Apparel LLC, as applicable.
These materials may not be reproduced, distributed, or commercially exploited without appropriate authorization, except as permitted by law.
8. Promotions and Rewards
Discounts, promotional offers, and community rewards may be subject to additional eligibility requirements, expiration dates, and program-specific conditions.
We reserve the right to modify or discontinue promotional programs, subject to applicable law and any commitments already made.
9. Third-Party Services
Our website may use third-party services for payment processing, shipping, website hosting, and other functions.
Those providers may have separate terms and privacy policies governing their services.
10. Disclaimer and Limitation of Liability
We strive to maintain accurate website information and reliable service.
To the extent permitted by applicable law, we disclaim warranties not expressly provided and limit liability for losses arising from website interruptions, technical errors, or unauthorized misuse of the website.
Nothing in these Terms excludes or limits rights or remedies that cannot legally be excluded or limited.
11. Governing Law
These Terms & Conditions are governed by the laws of the State of Ohio, United States, without regard to conflict-of-law principles, except where applicable law provides otherwise.
12. Changes to These Terms
We may revise these Terms & Conditions periodically.
Revised terms will be published on this website with an updated effective date. Changes will not retroactively alter completed transactions where prohibited by law.